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Springall Movers intends to maintain to offer the high level of service that our customers now expect from us during these challenging times.
As the news of Covid-19 continues to develop, we are constantly monitoring the situation to keep everyone safe that we come into contact with, making sure we can do all we can, in this ever developing and changing situation. As a business we have been rigorously following the recommendations and guidance of the World Health Organisation.
We have compiled a list of frequently asked questions to help clarify what the current government guidelines mean for our customers who are moving home during this period. The situation in constantly changing so we will endeavour to keep our customers updated during this time. If you have any further questions or would like to discuss an upcoming move, please get in contact with us.
Is Springall Movers still allowed to operate?
At this stage Springall movers is considered an essential service (transport & logistics), helping to move people and possessions around Australia The situation is constantly changing and this may change in the future.
What has changed from the regular moving process?
Whilst we are still operating, we have implemented changes to our regular service to ensure the safety of our customers and crew. They include:
Our pickup and delivery crews will unfortunately not be able to greet you with a handshake, and will request that you keep a friendly distance of 2m away. Our crew will be sanitizing regularly during your move.
We want to keep the number of people on site to a minimum so we request only required people only be at your home for the duration of your move.
Thank you for your time